Customer Login

Statement of Account

Don’t forget! Your Annual RESP Statement of Account is ready. Find it in the message centre when you login to your account. Please note: It may take until Mar. 31, 2021 for all statements to be available.

Login to your secure online account to access plan documents, review your transaction history and balances, change your personal information and more.

Choose one of the options below to access information specific to your plan type

Family Plans Flex First Plans Heritage Plans


If you do not have access to your secure account yet, register here; please have your agreement number and last five digits of your SIN ready.


At Your Service

One way we help customers maximize their education savings is being available in a number of flexible ways, including providing 24/7 access to plan information through the secure Customer Login. We are working hard to enhance your online experience -- this year we added new capabilities such as the ability to change your banking information and request a Post-Secondary Educational withdrawal.

NEW! Message Centre

Moving to a paperless environment can be a big change for some. To make it easier to see plan updates in one place, we added a super convenient ‘Message Centre’ to your secure online account. It’s your one-stop “Inbox” for important communications about your RESP!

Over the coming months, more documents and updates will be delivered via Message Centre. Watch for email notifications from alerting you when new items are added. Check your spam filter so that you don’t miss any important updates!

Let’s Go Green Together!

If you haven’t already, login today to update your email address, cell phone number and consent for ‘paperless’ delivery for free, secure, 24/7 online access to your plan information. Alternate delivery methods are available – view the applicable fees here.

With your help, we believe we can achieve a green, low-carbon future. Thank you.

Did You Know?

The average Canadian saves $1580 per year into their RESP. Are you maximizing your plan? We're here to show you how.

Live Chat

Flex First/Single Student
Heritage Plans

Phone: 1 800-363-7377

Press #1 for Customer Service


Option 1 for Flex First
Option 2 for Single Student Plan
Option 3 for Heritage Plans

*Source: Knowledge First Financial Performance 2019