Going green with e-documents

Mississauga, ON (Oct 31, 2019) At Knowledge First Financial, we are committed to reducing our carbon footprint. One way to achieve this goal is by offering our customers the convenience of e-documents.

Starting January 1, 2020, customers and students will have electronic access to their plan information from our secure site. As an important first step, we are asking customers, joint subscribers and students to create a profile or login online to update their email address. Simply go to knowledgefirstfinancial.ca and click on “login" and follow the steps to register for your online account.

Email addresses for each Plan member can also be sent to contact@kff.ca or by calling 1-800-363-7377 between 8am and 8pm Eastern Standard Time, Monday to Friday.

With your help, we can eventually be 100% paperless with our communications by gradually adding to the list of documents available in electronic format. In January, we will notify you when information becomes available electronically and we will stop sending you paper copies*.

Let’s go green – together we can make a difference.

*Applicable fees for paper document will be posted in January 2020.