Student Information

Student Information about receiving funds from your RESP

Whether you’re a student in university, college, or planning to take a 10-week training program, we have information to help you make the most of your RESP. This includes information about program eligibility, important processing dates, helpful instruction sheets and more. You can also register for password-protected access into our secure site to request or delay an EAP or track the status of your payment.

What is an RESP?

An RESP is an investment that is designed specifically to help with the costs of education. One of the advantages of an RESP is that government grants boost the savings further. Contributions can be withdrawn from your RESP at the time you attend post-secondary school to help cover tuition and associated education costs.

What is an EAP?

An Educational Assistance Payment (EAP) is a payment made directly to students from an RESP once enrolled in a post-secondary program. The EAP includes the government grants and income earned on contributions and grants while invested your RESP. A Verification of Enrolment (from school website or Registrar’s Office) to receive your EAP is needed. Alternatively, you can ask your Registrar to complete the ‘Verification Of Enrolment / Proof of Registration’ section on our paper application form and upload it when completing the application online.

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In a Family Group Plan? November 1 is an important date.

Once you’ve enrolled in an eligible program, you will be responsible for requesting an EAP by providing proof of enrolment. The deadline to respond is November 1st, 2019 if you are in the Family Group Plan. The sooner you apply, the sooner you will receive your money. If you are not going to school in 2019, you will have to delay your EAP in order to remain eligible next year. November 1st, 2019 is also the deadline to delay your EAP.

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Login now to request or delay your EAP

Get your EAP faster with Direct Deposit

It’s easy to sign-up to receive your EAP via direct deposit. Simply provide your account information in the Direction of Payment section on the secure login or on the EAP Application form. To receive a direct deposit, you must be a Canadian Resident and have a Canadian bank account.

Benefits of Direct Deposit include:

  • Convenient – No unnecessary trips to the bank to deposit your cheque. Your EAP is quickly deposited into your Canadian bank account.
  • Safe and Secure – Unlike cheques, there is no risk your payment can get lost, stolen or damaged.
  • Fast – There won’t be delays due to unforeseen delivery issues. As soon as your EAP is issued, it is deposited into your bank account.

Customer Service

Flex First plans:
Toll Free: 1 800-363-7377
TTY: 1 877 694-7944
Monday to Friday
9AM to 6PM EST
Contact us

Family plans:
Toll Free: 1 800-363-7377
TTY: 1 877 694-7944
Monday to Friday
8AM to 8PM EST
Contact us

Heritage Plans:
Toll Free: 1 800-739-2101
Monday to Thursday
8:30AM to 9PM EST
Friday
8:30AM to 6:30PM EST
Contact us

 

Program Eligibility

To take advantage of the government grants in your RESP, you must be enrolled in a qualifying program when funds are withdrawn.

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As a student, you can request your EAP online

Login to our secure site to request or delay your EAP online. Or track the status of your payment.

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Forms & Resources

  • EAP Withdrawal Form

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  • Instructions to Request or Delay an EAP
    (Flex First and Family Single Student Plans)

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  • Instructions to Request or Delay an EAP (Family Group Plans)

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  • Recognized Post-Secondary Institutions

    Read More 

We’re here to help

If you have any questions about withdrawing funds from your RESP from Knowledge First Financial, please contact our Customer Service team.

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