Student Information

Student Information about receiving funds from your RESP

Whether you’re a student in university, college, or planning to take a 10-week training program in Canada or abroad, we have information to help you access funding from your RESP. This includes information about program eligibility, processing timeframes, helpful instruction sheets and more. You can also register for password-protected access into our secure site to request or delay an EAP or track the status of your payment.

What is an RESP?

An RESP is an investment that is designed specifically to help with the costs of education, whether it’s tuition, housing or other expenses. It includes savings (from a person who was thinking of your future!), government grants and income on both.

What is an EAP?

An Educational Assistance Payment (EAP) is a payment made directly to students from an RESP who are enrolled in a post-secondary program. The EAP includes the government grants and income earned on contributions and grants while invested your RESP.  EAP's are taxable to the student.

To request an EAP, you'll need:

A Verification of Enrolment (from school website or Registrar’s Office). Ask your Registrar to complete the ‘Verification Of Enrolment / Proof of Registration’ section on our paper application form and upload it when completing the application online.

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Reminder to Heritage Plans students: August 15 is an important date.

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Login now to request your EAP

Get your EAP faster with Direct Deposit

It’s easy to sign-up to receive your EAP via direct deposit. Simply provide your account information in the Direction of Payment section on the secure login or on the EAP Application form. To receive a direct deposit, you must be a Canadian Resident and have a Canadian bank account.

Benefits of Direct Deposit include:

  • Convenient – No unnecessary trips to the bank to deposit your cheque. Your EAP is quickly deposited into your Canadian bank account.
  • Safe and Secure – Unlike cheques, there is no risk your payment can get lost, stolen or damaged.
  • Fast – There won’t be delays due to unforeseen delivery issues. As soon as your EAP is issued, it is deposited into your bank account.

Customer Service

Toll Free: 1 800-363-7377
TTY: 1 877 694-7944
Monday to Thursday
9AM to 8PM EST
Friday
9AM to 6PM EST
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Program Eligibility

To take advantage of the government grants in your RESP, you must be enrolled in a qualifying program when funds are withdrawn.

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As a student, you can request your EAP online

Login to our secure site to request your EAP online. Or track the status of your payment.

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Forms & Resources

  • EAP Withdrawal Form

    Read More
  • Instructions to Request an EAP
    (Flex First and Family Single Student Plans)

    Read More
  • Recognized Post-Secondary Institutions

    Read More 

We’re here to help

If you have any questions about withdrawing funds from your RESP from Knowledge First Financial, please contact our Customer Service team.

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